Payment Policy
At James & Kelly Vancouver, we offer secure and convenient payment options to make your shopping experience as smooth as possible.
Please review the details below to understand how we handle and process your payments.
1. Accepted Payment Methods
We currently accept the following payment methods:
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Credit Card (Visa, Mastercard, American Express)
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Apple Pay
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Google Pay
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Shop Pay
Please note that the availability of payment methods may vary depending on your country or device settings.
All transactions must be completed at checkout before your order can be processed.
2. Payment Security
Your privacy and security are our top priority.
All payments made on our website are processed through a secure SSL-encrypted connection, ensuring your personal and financial data remain protected at all times.
James & Kelly Vancouver does not store or have access to your full payment details, such as credit card numbers or authentication information.
All sensitive data is handled exclusively by trusted, PCI-compliant payment providers.
3. Payment Processing
Orders are processed only after successful payment confirmation.
If a payment is declined or incomplete, your order will not be processed.
Once the payment has been successfully received, you will receive an order confirmation email immediately.
4. Refunds
If you are eligible for a refund (for example, after an approved return), the refunded amount will be issued to your original payment method within 14 business days after the returned item has been received and inspected.
Please note:
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Refund times may vary depending on your bank or payment provider.
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Shipping fees are non-refundable.
5. Contact Us
For any questions or concerns regarding payments, please contact our support team:
📧 info@jameskellyvancouver.com
🌐 www.jameskellyvancouver.com
We’re happy to assist you with payment issues, refund updates, or billing inquiries..